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Fear and trust in the evolving world of work

Acas Chief Executive Susan Clews has work! in Acas frontline operations and as Director of Strategy and Chief Operations Officer.

I want! to write this blog around the theme of fear versus trust; but was stopp! in my tracks by the thought that talking too much about fear might add to already high levels of stress and anxiety. The findings from an Acas-commission! YouGov survey, publish! last week, made me have a rethink. The survey found that:

43% of employers have experienc! issuesaffecting their employees relat! to stress, anxiety cameroon phone number library or mental health difficulties in the previous 12 months, but only

22% of employees have spoken to their manager about stress, anxiety or mental health in the last 12 months
If we want to help our staff manage their mental health in the coronavirus pandemic, we must empower them to speak up about concerns. And as leaders, we must be open and honest about our own levels of stress, anxiety and, yes, fear.

One of my personal fears is that people

 

At work will not feel able to raise their concerns, whatever these might be. Research by the Centre of People, Work and Organisational Practice look! at the attitudes of operational workers, including those in manufacturing and construction, and highlight! significant issues around employee voice which already exist! before the crisis. It found that the ‘command and control’ structure of many operational roles l! to a ‘culture of verbal abuse and management structures’ which did not remember that to make the most  encourage employees to raise concerns without fear of reprisals. We simply cannot let this happen at a time when people may have legitimate fears for their safety, and when the issues they raise adb directory  could literally be a matter of life and death.

The new comfortable

A recent poll of 1,000 working adults, conduct! by YouGov for the CIPD, found that 44% report! feeling anxious about the prospect of going back to work because of the health risks pos! by COVID-19 to them and those close to them. The survey also reveal! that 31% of workers were anxious about commuting to work.

Getting people back to work in an environment where they feel safe and comfortable will take a lot of talking and consulting. Acas advisers know from experience that this is always time well spent. And the issue for discussion is not simply addressing health and safety issues.